An update from Kumo Ink

Kumo Ink is evolving! We’ve moved our print and design business to printing.com Edinburgh, and will be focusing our efforts on website design, development and other associated online services going forward.

At present, we’ll continue to trade as Kumo Ink and over the coming months we will be rolling out a new name, brand and website. We’ll keep you up to date with the changes as and when they happen. During this transition there will be no impact to any website or email hosting services you currently have with us and all billing will continue as normal.

Regarding the print and design side of the business, Kumo Ink has been a printing.com partner now for a number of years, so moving that section of the business will be a natural progression.

Our teams are working hard to ensure a smooth transition, and that the service you receive will continue as normal. If you have any questions please don’t hesitate to get in touch with us using the details below.

Print & Design >>Website Design & Hosting >>FAQs >>

Print & Design

It’s business as usual. The existing phone number and email addresses you use to contact us remains the same. Leo Hewitt is leaving Kumo Ink and is joining the printing.com Edinburgh team. Leo managed the print side of Kumo, and for many of you has been your day-to-day contact.

All of your order history and artwork will be transferred over, and logins to your online account remain the same. All of our printing has been produced by printing.com over the past few years, so there will be no change to the products you receive.

Leo Hewitt

Call: 01506 209946 or
0131 221 1555

Email: leo@kumo.ink or
leo.hewitt@printing.com

Web: edinburgh-printing.com

Our new address for
print & design:

printing.com Edinburgh
8 Home Street
Tollcross, Edinburgh
EH3 9LY (view map >)

Website Design & Hosting

Again, it is very much business as usual.

Scott Mooney is staying at Kumo Ink and will continue to be the main contact for website and hosting customers.

Scott can be contacted by phone or email.

Scott Mooney

Email: scott@kumo.ink
or web@kumo.ink

Call: 01506 300299
or 07860 766421

Web: kumo.ink

Free Delivery On Print Orders

All printing.com customers receive direct delivery included in the price, so if you collected in past you can now get delivery without extra charge.

printing.com Edinburgh has been operating since 1997 and is one of the leading printers serving Edinburgh and the Lothians.
You can find out more information here: www.edinburgh-printing.com

FAQs

I currently have a job at print with you, what happens with it?

There will be no impact to jobs currently at print. All jobs will be printed and delivered to clients as normal.

Who do I contact for any print or design queries going forward?

Leo Hewitt

Call: 01506 209946 or
0131 221 1555

Email: leo@kumo.ink or
leo.hewitt@printing.com

Will the quality of the print I receive change?

No. All of our printing has been produced by printing.com over the last few years, so the quality, paper stocks and service you receive will remain unchanged.

What happens to my website and email hosted with you?

Nothing, they will remain unaffected by this change. There will be no impact to the website or email hosting service you receive throughout this change.

Who do I contact regarding my website or hosting?

Scott Mooney

Email: scott@kumo.ink
or web@kumo.ink

Call: 01506 300299
or 07860 766421

I have an invoice due to Kumo Ink Ltd, who do I pay this to?

All invoices already issued from Kumo Ink Ltd should be paid to Kumo Ink Ltd using the BACS information provided on the invoice. All print and design invoices issued after 9th October 2017 will be issued from printing.com Edinburgh. Please take note of the new BACS information included on the invoices. Invoicing for websites, hosting and any other online services remain unaffected by this change.

Is the domain name I have registered with you safe?

Absolutely! There will be no impact to any website or other online services, domain names included.